Our Refund Policy
All orders are pre-paid & final. All canceled orders are subject to a 20% re-stocking fee . Delivery times are subject to change without notice The item(s) of return must be shipped back pre-paid. Any item(s) returned will need to be in original packaging in un-damaged and unused condition to receive full credit. If in the event that an item(s) is returned and is damaged due to a non-proper installation, it will be rejected for full return credit. The item(s) can be shipped back to the customer at their expense. We do not refund shipping costs in this instance. Any item(s) ordered in error by the customer and returned will be charged a 20% restocking fee. However, any item(s) returned due to an error in our part, will receive a full credit refund. This full credit refund will include a full exchange for the correct item(s) and a refund of shipping costs. All returns must be authorized and accompany a RGN – Return Goods Authorization Number. Any refused shipment is considered an unauthorized return and is subject to a 20% restocking fee and shipping charges. Any shipment that is sent back without an RGA or is sent back collect will be refused. Return Refunds can take from 30-45 days to process.
Orders paid with Affirm
Any order paid through affirm that is cancelled will have a 6% cancellation fee. No exceptions.
Special Order Cancellations
All special orders once confirmed and processed carry a 10 % cancellation fee. Please make sure you are willing to wait on a special order before confirming as there is no exceptions to this 10 % cancellation fee on Special Orders.